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50GB SIM Only Plan

$
10
 

For 30 days

 

50GB DATA
+1GB Roaming Data
to selected countries
300 Local Call Minutes
30 Local SMS

.

How to Sign Up?

Sign up online for our awesome 50GB SIM Only Plan with no lock-in contract.

 

 

Visit any of our SIM pick-up locations and bring along your original ID document and proof of address to collect your SIM card within 30 days. 

 

Step 3

Insert your TPG SIM card into your 4G enabled smartphone and don't forget to configure with TPG APN Settings

 

50GB SIM Only Plan

Local Usage Rates

Usage Types Rate
Mobile Data 
Local Data  50GB
Excess Local Data Charges  $1 per GB
Standard Voice Calls
Calls to Local Numbers 300 Minutes
Calls to International Numbers From $0.01 per 30 seconds. For details, refer to "International Call Rates" below.
Excess Local Call Charges $0.01 per 30 seconds
Standard SMS
SMS to Local Numbers 30 Messages
SMS to International Numbers $0.10 per SMS (Outgoing not supported while roaming)
Excess Local SMS $0.05 per SMS
Other Services
International Roaming 1GB of high-speed roaming data in India, Indonesia, Japan, Malaysia, Philippines and Thailand. Excess roaming beyond the first 1GB will be charged at $3 per GB for these countries. For more details on International Roaming, click here
   

Caller ID and all incoming voice calls and SMS are free.

International Call Rates

  • All international call rates apply to calls originated in Singapore.
  • Rates below are shown per minute and billed in 30 seconds increments. 
  •  All rates listed are in SGD and do not incur GST.
  • Rates are subject to change without notice. 

 

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

 

Country Country Prefix Fixed Rate Mobile Rate
Afghanistan 93 $0.54 $0.50
Albania 355 $0.38 $1.02
Andorra 376 $0.08 $0.52
Angola 244 $0.12 $0.48
Anguilla 1264 $0.48 $0.58
Antigua & Barbuda 1268 $0.64 $0.70
Argentina 54 $0.06 $0.56
Armenia 374 $0.46 $0.56
Aruba 297 $0.22 $0.50
Australia 61 $0.04 $0.08
Austria 43 $0.30 $0.58
Azerbaijan 994 $0.48 $0.80
Bahamas 1242 $0.44 $0.44
Bahrain 973 $0.26 $0.32
Bangladesh 880 $0.03 $0.03
Barbados 1246 $0.50 $0.58
Belgium 32 $0.22 $1.02
Belize 501 $0.52 $0.52
Benin 229 $0.66 $1.16
Bermuda 1441 $0.10 $0.10
Bhutan 975 $0.14 $0.14
Bolivia 591 $0.48 $0.42
Bosnia 387 $0.38 $0.92
Botswana 267 $0.44 $0.62
Brazil 55 $0.02 $0.04
British Virgin Islands 1284 $0.50 $0.58
Brunei 673 $0.10 $0.10
Bulgaria 359 $0.22 $0.86
Cambodia 855 $0.14 $0.16
Cameroon 237 $0.24 $0.94
Canada 1249 $0.04 $0.04
Canada - Yukon 1867 $0.16 $0.16
Cape Verde Islands 238 $0.38 $0.62
Cayman Islands 1345 $0.28 $0.46
Chad 235 $1.26 $1.26
Chile 56 $0.04 $0.10
Chile - Easter Island 5632210, 5632255 $1.50 $1.50
China 86 $0.04 $0.04
Colombia 57 $0.06 $0.04
Costa Rica 506 $0.10 $0.18
Croatia 385 $0.36 $0.94
Cyprus 357 $0.12 $0.30
Czech Republic 420 $0.06 $0.20
Denmark 45 $0.02 $0.04
Djibouti 253 $0.78 $0.78
Dominica 1767 $0.50 $0.56
Dominican Republic 1809 $0.10 $0.30
East Timor 670 $0.42 $0.42
Ecuador 593 $0.32 $0.62
Egypt 20 $0.26 $0.34
El Salvador 503 $0.56 $0.28
Eritrea 291 $0.54 $0.54
Estonia 372 $0.04 $0.84
Ethiopia 251 $0.58 $0.58
Faroe Islands 298 $0.02 $0.06
Finland 358 $0.92 $0.88
France 33 $0.08 $0.44
French Guiana 594 $0.04 $0.38
Georgia 995 $0.46 $0.70
Germany 49 $0.02 $0.68
Ghana 233 $0.64 $0.74
Gibraltar 350 $0.08 $0.34
Greece 30 $0.08 $0.20
Greenland 299 $0.12 $0.12
Grenada 1473 $0.46 $0.54
Guadeloupe 590 $0.04 $0.20
Guam 1671 $0.06 $0.06
Guatemala 502 $0.38 $0.38
Guyana 592 $0.56 $0.26
Haiti 509 $0.74 $0.98
Honduras 504 $0.30 $0.46
Hong Kong 852 $0.08 $0.10
Hungary 36 $0.12 $0.18
Iceland 354 $0.02 $0.04
India 91 $0.03 $0.03
Indonesia 62 $0.08 $0.10
Iran 98 $0.42 $0.42
Iraq 964 $0.36 $0.52
Ireland 353 $0.02 $0.10
Israel 972 $0.44 $0.50
Italy 39 $0.02 $0.62
Jamaica 1658 $0.56 $0.54
Japan 81 $0.04 $0.10
Jordan 962 $0.38 $0.44
Kazakhstan 771 $0.10 $0.52
Kenya 254 $0.46 $0.60
Korea (North) 850 $0.84 $0.84
Korea (South) 82 $0.04 $0.04
Kosovo 383 $0.42 $1.26
Kuwait 965 $0.12 $0.12
Kyrgyzstan 996 $0.32 $0.46
Laos 856 $0.18 $0.18
Latvia 371 $1.20 $1.20
Lebanon 961 $0.22 $0.42
Libya 218 $0.72 $0.72
Liechtenstein 423 $0.28 $0.16
Lithuania 370 $1.20 $1.20
Luxembourg 352 $0.68 $0.46
Macau 853 $0.30 $0.30
Macedonia 389 $0.86 $0.86
Malawi 265 $1.00 $1.28
Malaysia 60 $0.02 $0.02
Mali 223 $0.92 $0.94
Malta 356 $0.34 $1.00
Mariana Island 1670 $0.12 $0.12
Marshall Islands 692 $0.60 $0.60
Martinique - Fr. Antilles 596 $0.04 $0.64
Mauritius 230 $0.22 $0.22
Micronesia 691 $1.38 $1.38
Moldova 373 $0.86 $0.86
Monaco 377 $0.16 $1.16
Mongolia 976 $0.04 $0.04
Montenegro 382 $0.40 $1.02
Montserrat 1664 $0.58 $0.58
Mozambique 258 $0.48 $0.74
Myanmar 95 $0.34 $0.68
Namibia 264 $0.28 $0.56
Nepal 977 $0.36 $0.36
Netherlands 31 $0.68 $0.70
Netherlands Antilles 599 $0.36 $0.40
Nevis & St. Kitts 1869 $0.48 $0.58
New Zealand 64 $0.04 $0.10
Nicaragua 505 $0.30 $0.66
Niger 227 $0.74 $0.74
Nigeria 234 $0.26 $0.32
Norway 47 $0.02 $0.04
Oman 968 $0.26 $0.54
Pakistan 92 $0.12 $0.12
Palau 680 $0.60 $0.60
Palestine 970 $0.44 $0.50
Panama 507 $0.08 $0.26
Paraguay 595 $0.06 $0.14
Peru 51 $0.78 $0.02
Philippines 63 $0.26 $0.36
Poland 48 $0.04 $0.32
Portugal 351 $0.06 $1.22
Puerto Rico 1787 $0.02 $0.02
Qatar 974 $0.38 $0.42
Reunion Island 262 $0.08 $1.28
Romania 40 $0.02 $0.04
Russia 7 $0.08 $0.60
Russia - Abkhazia 7840 $0.52 $0.52
Rwanda 250 $0.74 $0.68
San Marino 378 $0.44 $0.90
Saudi Arabia 966 $0.22 $0.32
Senegal 221 $0.96 $1.08
Serbia 381 $0.38 $0.96
Slovakia 421 $0.02 $0.16
Slovenia 386 $0.50 $0.98
Somalia 252 $1.20 $1.22
South Africa 27 $0.38 $0.58
South Africa - Johannesburg 2711 $0.58 $0.58
Spain 34 $0.02 $0.42
Sri Lanka 94 $0.40 $0.36
St. Lucia 1758 $0.42 $0.58
St. Maarten 1721 $0.20 $0.28
St. Pierre & Miquelon 508 $0.44 $0.44
St. Vincent & Grenadines 1784 $0.48 $0.56
Sudan 249 $0.38 $0.40
Suriname 597 $0.32 $0.70
Swaziland 268 $0.54 $0.56
Sweden 46 $0.02 $0.78
Switzerland 41 $0.06 $0.98
Syria 963 $0.46 $0.42
Taiwan 886 $0.06 $0.22
Tajikistan 992 $0.28 $0.40
Tanzania 255 $0.76 $0.76
Thailand 66 $0.12 $0.12
Togo 228 $0.58 $0.82
Trinidad & Tobago 1868 $0.56 $0.56
Turkey 90 $0.08 $0.46
Turkey - North Cyprus 90392 $0.12 $0.12
Turkmenistan 993 $0.24 $0.34
Turks & Caicos 1649 $0.50 $0.58
Ukraine 380 $0.32 $0.58
United Arab Emirates 971 $0.40 $0.40
United Kingdom 44 $0.02 $0.04
United States 1201 $0.02 $0.02
Uruguay 598 $0.14 $0.42
US Virgin Islands 1340 $0.06 $0.06
Uzbekistan 998 $0.26 $0.26
Venezuela 58 $0.10 $0.24
Vietnam 84 $0.16 $0.16
Voxbone - Orange Sat 883130 $0.18 $0.18
Voxbone - UN 888 $0.02 $0.02
Voxbone - SA 8835100 $0.04 $0.04
Voxbone - Vodafone Malta 8835150 $0.28 $0.28
Yemen Arab Republic 967 $0.34 $0.34

 

International SMS Rates

  • All International SMS is charged at $0.10 per SMS.
     
  • Outgoing SMS is not supported while roaming.
     
  • All rates listed are in SGD and do not incur GST.
     
  • Rates are subject to change without notice. 
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z
Country Country Prefix Rate Per SMS
Afghanistan 93 $0.10
Albania 355 $0.10
Algeria 213 $0.10
American Samoa 684 $0.10
Andorra 376 $0.10
Angola 244 $0.10
Anguilla 1264 $0.10
Antigua and Barbuda 1268 $0.10
Argentina 54 $0.10
Armenia 374 $0.10
Aruba 297 $0.10
Ascension Island 247 $0.10
Australia 61 $0.10
Austria 43 $0.10
Azerbaijan 994 $0.10
Bahamas 1242 $0.10
Bahrain 973 $0.10
Bangladesh 880 $0.10
Barbados 1246 $0.10
Belarus 375 $0.10
Belgium 32 $0.10
Belize 501 $0.10
Benin 229 $0.10
Bermuda 1441 $0.10
Bhutan 975 $0.10
Bolivia 591 $0.10
Bosnia & Herzegov. 387 $0.10
Botswana 267 $0.10
Brazil 55 $0.10
British Virgin Islands 1284 $0.10
Brunei Darussalam 673 $0.10
Bulgaria 359 $0.10
Burkina Faso 226 $0.10
Burundi 257 $0.10
Cambodia 855 $0.10
Cameroon 237 $0.10
Canada 1204 $0.10
Cape Verde 238 $0.10
Cayman Islands 1345 $0.10
Central African Rep. 236 $0.10
Chad 235 $0.10
Chile 56 $0.10
China 86 $0.10
Coco (Keeling) Islands 6189162 $0.10
Colombia 57 $0.10
Comoros 269 $0.10
Congo (Brazzaville) 242 $0.10
Congo (Kinshasa) 243 $0.10
Cook Islands 682 $0.10
Costa Rica 506 $0.10
Croatia 385 $0.10
Cuba 53 $0.10
Cyprus 357 $0.10
Czech Rep. 420 $0.10
Denmark 45 $0.10
Diego Garcia 246 $0.10
Djibouti 253 $0.10
Dominica 1767 $0.10
Dominican Republic 1809 $0.10
Ecuador 593 $0.10
Egypt 20 $0.10
El Salvador 503 $0.10
Equatorial Guinea 240 $0.10
Eritrea 291 $0.10
Estonia 372 $0.10
Ethiopia 251 $0.10
Falkland Islands (Malvinas) 500 $0.10
Faroe Islands 298 $0.10
Fiji 679 $0.10
Finland 358 $0.10
France 33 $0.10
French Guiana 594 $0.10
French Polynesia 689 $0.10
Gabon 241 $0.10
Gambia 220 $0.10
Georgia 995 $0.10
Germany 49 $0.10
Ghana 233 $0.10
Gibraltar 350 $0.10
Greece 30 $0.10
Greenland 299 $0.10
Grenada 1473 $0.10
Guadeloupe 590 $0.10
Guam 1671 $0.10
Guatemala 502 $0.10
Guinea 224 $0.10
GuineaBissau 245 $0.10
Guyana 592 $0.10
Haiti 509 $0.10
Honduras 504 $0.10
Hong Kong 852 $0.10
Hungary 36 $0.10
Iceland 354 $0.10
India 91 $0.10
Indonesia 62 $0.10
Iran 98 $0.10
Iraq 964 $0.10
Ireland 353 $0.10
Isle of Man 441624 $0.10
Israel 972 $0.10
Italy 39 $0.10
Ivory Coast 225 $0.10
Jamaica 1876 $0.10
Japan 81 $0.10
Jordan 962 $0.10
Karabakh 37497 $0.10
Kazakhstan 7 $0.10
Kenya 254 $0.10
Korea N., Dem. People's Rep. 850 $0.10
Korea South 82 $0.10
Kuwait 965 $0.10
Kyrgyzstan 996 $0.10
Laos 856 $0.10
Laos P.D.R. 856 $0.10
Latvia 371 $0.10
Lebanon 961 $0.10
Lesotho 266 $0.10
Liberia 231 $0.10
Libya 218 $0.10
Liechtenstein 423 $0.10
Lithuania 370 $0.10
Luxembourg 352 $0.10
Macau 853 $0.10
Macedonia 389 $0.10
Madagascar 261 $0.10
Malawi 265 $0.10
Malaysia 60 $0.10
Maldives 960 $0.10
Mali 223 $0.10
Malta 356 $0.10
Marshall Islands 692 $0.10
Martinique (French Department of) 596 $0.10
Mauritania 222 $0.10
Mauritius 230 $0.10
Mexico 52 $0.10
Micronesia 691 $0.10
Moldova 373 $0.10
Monaco 377 $0.10
Mongolia 976 $0.10
Montenegro 382 $0.10
Montserrat 1664 $0.10
Morocco 212 $0.10
Mozambique 258 $0.10
Myanmar (Burma) 95 $0.10
Namibia 264 $0.10
Nauru 674 $0.10
Nepal 977 $0.10
Netherlands 31 $0.10
Netherlands Antilles 5997 $0.10
New Caledonia 687 $0.10
New Zealand 64 $0.10
Nicaragua 505 $0.10
Niger 227 $0.10
Nigeria  234 $0.10
Niue 683 $0.10
Norfolk Island 672 $0.10
Norway 47 $0.10
Oman 968 $0.10
Pakistan 92 $0.10
Palau (Republic of) 680 $0.10
Palestinian Territory 970 $0.10
Panama 507 $0.10
Papua New Guinea 675 $0.10
Paraguay 595 $0.10
Peru 51 $0.10
Philippines 63 $0.10
Poland 48 $0.10
Portugal 351 $0.10
Puerto Rico 1787 $0.10
Qatar 974 $0.10
Rest of World All others $0.10
Reunion 262 $0.10
ReunionMayotte 262639 $0.10
Romania 40 $0.10
Russian Federation 79 $0.10
Rwanda 250 $0.10
Saint Kitts and Nevis 1869 $0.10
Saint Lucia 1758 $0.10
Saint Pierre and Miquelon 508 $0.10
Saint Vincent and the Grenadines 1784 $0.10
San Marino 378 $0.10
Sao Tome and Principe 239 $0.10
Saudi Arabia 966 $0.10
Senegal 221 $0.10
Serbia 381 $0.10
Seychelles 248 $0.10
Sierra Leone 232 $0.10
Sint Maarten 1721 $0.10
Slovakia 421 $0.10
Slovenia 386 $0.10
Solomon Islands 677 $0.10
Somalia 252 $0.10
South Africa 27 $0.10
South Sudan 211 $0.10
Spain 34 $0.10
Sri Lanka 94 $0.10
Sudan 249 $0.10
Suriname 597 $0.10
Swaziland 268 $0.10
Sweden 46 $0.10
Switzerland 41 $0.10
Syria 963 $0.10
Taiwan 886 $0.10
Tajikistan 992 $0.10
Tanzania 255 $0.10
Thailand 66 $0.10
TimorLeste 670 $0.10
Togo 228 $0.10
Tokelau 690 $0.10
Tonga 676 $0.10
Trinidad and Tobago 1868 $0.10
Tunisia 216 $0.10
Turkey 90 $0.10
Turkmenistan 993 $0.10
Turks and Caicos Islands 1649 $0.10
Tuvalu 688 $0.10
Uganda 256 $0.10
Ukraine 380 $0.10
United Arab Emirates 971 $0.10
United Kingdom 44 $0.10
United States of America 1 $0.10
Uruguay 598 $0.10
Uzbekistan 998 $0.10
Vanuatu 678 $0.10
Venezuela 58 $0.10
Vietnam 84 $0.10
Virgin Islands, U.S. 1340 $0.10
West Indies 599 $0.10
Yemen 967 $0.10
Zambia 260 $0.10
Zimbabwe 263 $0.10

SIM Cards

After you purchase a TPG mobile plan, we will send you a confirmation email to pickup your SIM card from one of our locations. Once we verify your identification, we will then activate your SIM card and hand it to you on the spot.

Our SIM card contains a single SIM in all sizes: Standard, Micro and Nano. Once you have the SIM card, simply push out the SIM type you need.

SIM Card

 

Important Things You Need To Know


Eligibility
 

  • TPG 50GB SIM Only Plan is available only to Singapore Citizens, Permanent Residents, Employment and Long Term Pass holders aged 16 years old and above.
     
  • If there is no valid payment method stored in My Account, the TPG 50GB SIM Only Plan will be suspended.


 

Minimum Term
 

  • TPG 50GB SIM Only plan is valid for 30 days which will be automatically renewed subject to successful recurring payment.
     
  • Customers are permitted to terminate the Service at any time. All payments made are non-refundable.


 

Excluded Usage
 

  • Some usage types such as MMS, video calls and Premium Services are not supported.
     
  • For excess data, calls and SMS, you can access and top up your TPG Account Balance by logging into My Account.
     
  • Top-ups are not refundable.

 

 

Mandatory Goods
 

  • It is not a requirement of TPG Mobile Services that customers acquire handsets or other equipment from TPG.
     
  • However, you must have a compatible mobile handset to be able to use this service.

 

 

Fair use policy
 

  • All TPG mobile plans are for personal use only and may not be used for commercial purposes or in a manner that may adversely affect the mobile network.
     
  • In particular, the services may not be used for wholesaling, reselling, SIM boxing or any other commercial purposes.
     
  • If TPG reasonably believes that you are using the service for commercial purposes in breach of this clause, or in a manner that may adversely affect the mobile network, TPG may immediately suspend the mobile service and may provide 24 hours’ notice of termination of the mobile service.
     

 

Coverage
 

  • Customers can enjoy full unthrottled 4G speed when they use a 4G-ready smartphone/ device supporting LTE Band 40 - 2300MHz and/or Band 8 - 900MHz. TPG supports Carrier Aggregation which will result in improved network speed.
     
  • When customers are not within a TPG coverage area or their smartphone/ device is not 4G-ready (with LTE 2300MHz/900MHz support), the TPG mobile service cannot be used.
     
  • When inside the coverage areas, actual speed vary due to factors such as location, distance from the base station, local terrain, user numbers, hardware & software configuration and download source/upload destination.
     
  • Currently, TPG has limited coverage in tunnels but improvements are ongoing.  For the latest coverage updates, click here


 

Voice and Public Emergency Calling

Making and receiving mobile voice calls require a VoLTE supported device. Please note that:

 

  1. The TPG network supports specific VoLTE devices for mobile voice calling. An updated list can be found at www.tpgmobile.sg/devices.

 

  1. For other 4G smartphones, you can download and use the TPG 4G Voice app for voice calls otherwise you will not be able to make and receive calls including calls to emergency services.


 

Frequently Asked Questions


1. What is TPG 50GB SIM Only Mobile plan?

Our TPG SIM only Mobile plan allows you to use your existing mobile phone on our mobile network. To get started, simply sign up online and then we will send you a confirmation email with instructions on how to pick up your TPG SIM card.

Unlike most providers, we don’t lock you into 12 or 24-month plans. Our plan has no lock-in contract which gives you more flexibility.

 

2. How much is the TPG 50GB SIM Only Mobile Plan?

Our TPG 50GB SIM only mobile plan is priced at $10 (inclusive of GST) for 30 days. Activation is free.


 

3. Does TPG allow rollover data, calls and SMS?

No, there is no rollover data, calls and SMS to the following month.



4. Are international calls and SMS supported for the TPG 50GB SIM Only Mobile Plan?

You can enjoy incoming international calls and SMS for free. Outgoing international calls are available from $0.01 per 30 seconds, while outgoing international SMSs are available at $0.10 per SMS. Please refer to our International Call Rates and International SMS Rates for details.  

 

5. Can I port-in my existing Postpaid mobile number to TPG?

Yes! You can sign up for our '50GB SIM Only Plan' and port-in your existing Postpaid mobile number to TPG. Please ensure that your personal details which you register with TPG match those of your previous provider in order to port-in successfully. For more information on how to port your mobile number to TPG, click here.


 

6. What are the eligibility requirements for the Plan?

For regulatory purposes, we will ask you to upload a proof of identification. You will need to bring the original ID which was uploaded during registration when you pick up the SIM card from our pick up location. We cannot accept ID documents in photocopy and digital formats.
 

 

Type ID Type Validity
SG Citizen / PR NRIC N/A
11B N/A
NRIC Replacement Slip + a Photo ID N/A
Singapore Passport N/A
New SG Citizen / PR NRIC Collection Slip + a Photo ID N/A
Foreign Workers Work Permit Not less than six months
Employment Pass Not less than six months
Personalised Employment Pass Not less than six months
Diplomatic Pass Not less than six months
S Pass Not less than six months
Foreign Passport Not less than six months
Foreign Visitors Long Term Visit Pass Not less than six months
Dependent Pass Not less than six months
Foreign Passport Not less than six months
Foreign Students Student Pass Not less than six months
Foreign Passport Not less than six months

ID documents and Permanent Passes must have a minimum validity period of six (6) months on the date of SIM card collection.

 

7. Can someone else pick up the SIM card on my behalf?

Yes, you can authorise a proxy to pick up your SIM card on your behalf. Please complete and sign this authorisation form. Your proxy must bring this form together with their original NRIC and your original NRIC when picking up the SIM card.


 

8. How do I activate my SIM Card?

Your TPG SIM card will be activated automatically when you pick it up from one of our pick up locations.


 

9. How am I billed for my mobile service?

Recurring charges will be billed 4 days before the end of the 30 days cycle. You can view your monthly invoice in My Account. Payment options are Visa or Mastercard only. If there is no valid credit or debit card stored in My Account, your service will be suspended.


 

10. Can I use the service for anything else other than what’s included in the plan?


You can only use the service for usage types that are included as part of the plan. Any other usage types such as MMS are not supported. If you wish to go beyond your plan’s inclusion such as excess data, calls and SMS, you can access and top up your TPG Account Balance by logging in to My Account. Charges of extra minutes and SMS that will be deducted from the TPG Account Balance are as follows:

 

  • Local data above 50GB included in the plan at $1 per GB.  
  • Roaming data above 1GB included in the plan at $3 per GB. 
  • Calls to local lines above the 300 minutes included in the plan at $0.01 per 30 seconds block.
  • SMS to local mobiles above the 30 SMS included in the plan at $0.05 per SMS


The rates listed above are subjected to changes. Top-ups are not refundable.


 

11. Is there any throttling of speed to the TPG 50GB SIM Only Plan?

There is no throttling of speed for the TPG 50GB SIM Only Plan. If you exhaust the 50GB of included data before the 30 days have ended, you can top up your TPG Account Balance on My Account to continue using data at excess data charges of $1 per GB.


 

12. How do I check my usage?

You can track your TPG Mobile usage by logging into My Account.


 

13. Can I use my TPG mobile overseas? (International Roaming)


You can enjoy free 1GB of high speed data roaming in the following countries: India, Indonesia, Japan, Malaysia, Philippines, Taiwan and Thailand. Excess roaming beyond the first 1GB will be charged at $3 per GB for these countries. For more info on TPG roaming services, click here.


 

14. I lost my phone and/or my SIM card

If you lose your phone or your SIM card, you can pick up your replacement SIM card with your Original ID from our outlet at Orchard Central. A $5 SIM replacement fee will be charged.


 

15. I am still on the service trial plan and the plan has not expired. Will the free trial period still be fulfilled?

Yes, we will fulfil the free trial period that you are currently in. We will send you an email 1 month before your plan expiry date to respond to us if you are interested in migrating to the TPG 50GB SIM Only Plan.  


 

16. What happens if my free service trial plan has already expired?

For customers whose service trial plan have already expired, we have sent an email to you with instructions on how to renew the plan with us.

 

 

Interested?