50GB SIM Only Plan

After you purchase a TPG mobile plan, we will send you a confirmation email to pickup your SIM card from one of our locations. Once we verify your identification, we will then activate your SIM card and hand it to you on the spot.

Our SIM card contains a single SIM in all sizes: Standard, Micro and Nano. Once you have the SIM card, simply push out the SIM type you need.

Eligibility

• TPG 50GB SIM Only Plan is available to all Singapore Citizens, Permanent Residents, Employment and Long Term Pass holders and tourist aged 16 years and above.

Minimum Term

• TPG 50GB SIM Only plan is valid for 30 days which will be automatically renewed subject to successful recurring payment.
   
• If there is no valid payment method stored in My Account, the TPG 50GB SIM Only Plan will be suspended.
   
• Customers are permitted to terminate the service at any time. All payments made are non-refundable.

Excluded Usage

• Some usage types such as MMS, video calls and Premium Services are not supported.
   
• For excess data, calls and SMS, you can access and top up your TPG Account Balance by logging into My Account.
   
• Top-ups are not refundable.

Mandatory Goods

• It is not a requirement of TPG Mobile Services that customers acquire handsets or other equipment from TPG.
   
• However, you must have a compatible mobile handset to be able to use this service.

Fair Use Policy

• All TPG mobile plans are for personal use only and may not be used for commercial purposes or in a manner that many adversely affect the mobile network.
   
• In particular, the services may not be used for wholesaling, reselling, SIM boxing or any other commercial purposes.
   
• If TPG reasonably believes that you are using the service for commercial purposes in breach of the clause, or in a manner that may adversely affect the mobile network, TPG may immediately suspend the mobile service and may provide 24 hours' notice of termination of the mobile service.

Coverage

• Customers can enjoy full unthrottled 4G speed when they use a 4G-ready smartphone/device supporting LTE Band 40-2300MHz and/or Band 8-900MHz. TPG supports Carrier Aggregation which will result in improved network speed.
   
• When customers are not within a TPG coverage area or their smartphone/device is not 4G-ready (with LTE 2300MHz/900MHz support), the TPG mobile service cannot be used.
   
• When inside the coverage areas, actual speed vary due to factors such a location, distance from the base station, local terrain, user numbers, hardware & software configuration and download source/upload destination.
   
• Currently, TPG has limited coverage in tunnels but improvements are ongoing. For the latest coverage updates, click here.

Voice and Public Emergency Calling

Making and receiving mobile calls require a VoLTE supported device. Please note that:
 

• The TPG network supports specific VoLTE devices for mobile voice calling. An updated list can be found at www.tpgmobile.sg/devices.
   
• For other 4G smartphones, you can download and use the TPG 4G Voice App for voice calls. Otherwise, you will not be able to make or receive calls including calls to emergency services.

Dear TPG customers,

• We seek your understanding that due to COVID-19 situation, we will have to manage the number of SIM collection at each point.
   
• Queue numbers will be issued to customers with Order ID only on the first-come-first-served basis.
   
• Issuance of queue numbers will start 30 minutes before the operation starts. Maximum of 15 numbers available per hour.
   
• Queue management might differ to each site as we are required to follow guidelines set by local authorities and building management.

We look forward to serving you at these locations soon! Meanwhile, stay safe and thank you for your support!

You can pick up your TPG SIM from any of the locations below.

SIM PICK-UP FOR ONLINE REGISTRATION ONLY

This is only applicable for customers who have successfully registered online and have a confirmation email for collection.

CENTRAL

• TPG 
  181 Orchard Road, #04-28 Orchard Central, Singapore 238896
  Daily from 11.00 am to 7.30 pm

EAST

• Kaki Bukit Service Centre
  1 Kaki Bukit View, Techview, #02-10, Singapore 415941
  Mon - Fri: 10am - 7pm, Sat & Sun: 10am - 6pm, PH: closed
   
• Best Denki
  311 New Upper Changi Road, #B1-01/43/44 Bedok Mall, Singapore 467360
  Daily from 11.00 am to 3.00 pm / 4.00 pm to 8.00 pm

NORTH 

• Best Denki (IT Section)
  9 Bishan Place, #03-02 Junction 8, Singapore 579837
  Daily from 11.00 am to 3.00 pm / 4.00 pm to 8.00 pm
   
• Best Denki
  83 Punggol Central, #B1-24 (East Wing) Waterway Point, Singapore 828761
  Daily from 11.00 am to 3.00 pm / 4.00 pm to 8.00 pm
   
• In-Touch
  133 Canberra View, #02-11 Canberra Plaza, Singapore 750133
  Daily from 11.00 am to 3.00 pm / 4.00pm to 8.00pm

SOUTH 

• Best Denki
  1 Harbourfront Walk, #02-07 Vivocity, Singapore 098585
  Daily from 11.00 am to 3.00 pm / 4.00 pm to 8.00 pm

WEST 

• Best Denki
  63 Jurong West Central 3, #B1-92/93 Jurong Point Shopping Centre, Singapore 648331
  Daily from 11.00 am to 3.00 pm / 4.00 pm to 8.00 pm

IN-STORE SIGN UP AND RENEWAL

This is applicable for customers who wish to sign up at our authorized dealers.

CENTRAL

• 181 Orchard Road, #04-28 Orchard Central, Singapore 238896
   
• 1 Park Road, People's Park Complex #01-K94, Singapore 059108

EAST

• 1 Kaki Bukit View, Techview, #02-10, Singapore 415941
   
• Eunos Bus Interchange #01-K1, Singapore 409388
   
• 208 Bedok Central, #01-683, Singapore 460208
   
• 360 Geylang Road, Singapore 389384
   
• 382 Geylang Road, Singapore 389377
   
• 810 Geylang Road, #01-01 City Plaza, Singapore 409286
   
• 87 Marine Parade Central, #01-501, Singapore 440087
   
• 443 Pasir Ris Drive 6, #01-10, Singapore 510443
   
• 8 Tampines Central 1, #01-04 Eastlink Mall, Singapore 529543

NORTH 

• 631 Ang Mo Kio Ave 4, #01-910, Singapore 560631
   
• 407 Ang Mo Kio Ave 10, #01-761, Singapore 560407
   
• 991 Buangkok Link #01-01, Singapore 532991
   
• 106 Hougang Ave 1, #1-1201, Singapore 530106
   
• 809 Hougang Central, #01-166, Singapore 530809
   
• 183 Toa Payoh Central #01-262, Singapore 310183
   
• 184 Toa Payoh Central #01-350, Singapore 310184
   
• 166 Woodlands Street 13, #01-543, Singapore 730166
   
• 101 Yishun Ave 5 #01-79, Singapore 760101
   
• 133 Canberra View, #02-11 Canberra Plaza, Singapore 750133

WEST 

• Boon Lay Bus Interchange #01-150, Singapore 648330
   
• 221 Boon Lay Place, #01-202 Boon Lay Shopping Centre, Singapore 640221
   
• 154 Bukit Batok Street 11 #01-310, Singapore 650154
   
• 442 Clementi Ave 3, #01-87, Singapore 120442
   
• 727 Clementi West Street 2, #01-226/228, Singapore 120727
   
• 495 Jurong West Street 41 #01-104, Singapore 640495
   
• Choa Chu Kang MRT Station, #01-05, Singapore 689810
   
• Jurong East MRT Station, #01-08, Singapore 609690
   
• Joo Koon MRT Station #02-02, Singapore 629116
   
• Pioneer MRT Station #02-07, Singapore 648310

SOUTH

• 18 Jalan Membina #01-03, Singapore 164018

50GB SIM only Frequently Asked Questions.

50GB SIM only Critical Information Summary.