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TPG Community

Working together for the benefit of all. In using our services, our customers participate and assist others in the TPG Community.

TPG Community

Working together for the benefit of all. In using our services, our customers participate and assist others in the TPG Community.

Magdalene

Change of Personal Information

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How to request a change to your personal information:

To change your payment method, please log in to My Account.

To request a change of any other personal information, such as your address or identification details, please fill in the Change of Personal Information Request Form and email it to our Support team at support@tpgmobile.sg


Please ensure your request includes the following:

1.       Your email request must be sent from the email address we have recorded in our system for your account

2.       Your supporting documentation:

  • For a change of NRIC / FIN card details or email address: an electronic copy of your ID document.
  • For a change of billing address: an electronic copy of a utility bill (e.g. home broadband, electricity, mobile phone) or Title Deed or Tenancy Agreement in your name.
  • Don’t forget to include a copy of your signed Change of Personal Information Request Form

 

We appreciate your co-operation with this process to ensure we retain your information in accordance with the Singapore Personal Data Protection Act requirements.

 

-TPG

 

 

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