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Working together for the benefit of all. In using our services, our customers participate and assist others in the TPG Community.

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Basic Mobile Device Settings - APN Settings

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When you insert your activated TPG SIM Card, is most cases your mobile device will automatically update with the required settings.

Here are the basic handset setting in case you need to do this manually.

 

What is the APN Setting?

The Access Point Name (APN) is an authentication setting your phone needs to set up a connection to the gateway between your carrier's cellular network and the public Internet. If your device does not have the correct APN setting of your current provider, issue with Data will be encountered. 

 

TPG APN Settings:

  • Name: TPG
  • APN: TPG
  • Everything else is left blank

 

For Apple:

For iPhone (iOS11 & below)

  • Settings > Mobile Data > Mobile Data Options > Mobile Data Network
  • Settings > Cellular > Cellular Data Options > Cellular Network

For iPhone (iOS12)

  • Settings > Mobile Data > Mobile Data Network

 

For Samsung:

Phone Make & Model Android Version Steps
Samsung Galaxy Note 9
Samsung Galaxy S9
Samsung Galaxy S9+
Samsung Galaxy S8
Samsung Galaxy S8+
Samsung Galaxy Note 8
Samsung Galaxy S7
Samsung Galaxy S7 Active
Samsung Galaxy S7 Edge
Samsung Galaxy Note 7
Samsung Galaxy S6
Samsung Galaxy S6 Edge
Samsung Galaxy S6 Edge+
Samsung Galaxy A8+
Samsung Galaxy Note 5
Samsung Galaxy Note 3
Samsung Galaxy Note 3 Neo
5.0
5.1
6.0
7.0
7.1
8.0
8.1
Settings > Connections > Mobile Networks > Access Point Names
Samsung Galaxy S4 4.2.2 Settings > Wireless & Networks > More> Mobile Networks > Access Point Names
Samsung Galaxy S6 Active 5.1 Settings > Mobile Network > Access Point Names
Samsung Galaxy S5 Neo
Samsung Galaxy A8
5.1.1
5.1
Settings > Mobile Networks > Access Point Names
Samsung Galaxy Note 4
Samsung Galaxy S4 mini
Samsung Galaxy S5
Samsung Galaxy S5 Mini Duos
Samsung Galaxy S5 Plus
4.4
4.4.2
4.4.4
6.0
Settings > Mobile Network Settings > Access Point Names
Samsung Galaxy J1
Samsung Galaxy Note 5
Samsung Galaxy Tab A & S Pen
Samsung Galaxy Tab A 7.0
Samsung Galaxy Tab A 8.0 & S Pen
Samsung Galaxy Tab A 9.7
Samsung Galaxy Tab S2 8.0
Samsung Galaxy Tab S2 9.7
5.0
5.1.1
5.0.2
Settings > More > Cellular network settings > Access Point Names
Samsung Galaxy Note 3 Lite
Samsung Galaxy Note 3 Neo 3G
4.3 Settings > More networks> Mobile Networks> Access Point Names
Samsung Galaxy A5
Samsung Galaxy A7
Samsung Galaxy A9 Pro
Samsung Galaxy Express Prime
Samsung Galaxy J2
Samsung Galaxy J2 Pro
Samsung Galaxy J3
Samsung Galaxy J5
Samsung Galaxy J7
Samsung Galaxy J7 Nxt
Samsung Galaxy Tab 10.1
Samsung Galaxy Tab S3 9.7
6.0
6.0.1
7.0
7.1
Settings > More/ Mobile Network > Access Point Names

 

For Huawei:

Phone Make & Model Android Version Steps
Huawei P8
Huawei P8 Lite
Huawei Nova Plus
Huawei P9 lite smart
Huawei P9 plus
Huawei Mate 10 Lite
Huawei Mate 8
Huawei Mate 9
Huawei Mate 9 Pro
Huawei Nova Lite
Huawei P10 Plus
Huawei P10 Selfie
Huawei P8 Lite
Huawei P9
Huawei P9 Lite
Huawei Nexus 6P
5.0
6.0
7.0
7.1
Settings > More> Mobile Network > Access Point Names
Huawei P10 Plus
Huawei P10 Lite
7 Settings > More > Mobile Network > Select SIM 1 or 2 & Access Point Names
Huawei P Smart
Huawei P20
Huawei P20 Lite
Huawei P20 Pro
Huawei Mate 20
Huawei Mate 20 Pro
8.0
8.1
9.0
Settings > Wireless & Networks > Mobile Network> Select SIM 1 or 2 & Access Point Names
Huawei Nova 3i 8.1 Settings > Mobile Networks > Access Point Names
Huawei Y6 8 Settings > Wireless & networks > Mobile Networks > Access Point Names

 

For Xiaomi:

Phone Make & Model Android Version Steps
Xiaomi Mi Mix 2 7.1.1 Settings > Connections > Mobile Networks > Access Point Names
Xiaomi Redmi 2 4.4.4 Settings > Mobile Networks Settings > Access Point Names
Xiaomi Redmi Note 3 5.0.2 Settings > More > Cellular networks settings > Access Point Names
Xiaomi Redmi Note 4G
Xiaomi Mi A1 
4.2
7.1.2
Settings > Wireless & Networks > More> Mobile Networks > Access Point Names
Xiaomi Redmi Note 2
Xiaomi Mi 5s
Xiaomi Mi 5s Plus
Xiaomi Mi Mix
Xiaomi Mi Note 2
Xiaomi Redmi Note 4
Xiaomi Redmi Note 4x
Xiaomi Redmi Pro
Xiaomi Redmi 5 plus
Xiaomi Redmi 5A
Xiaomi Redmi Note 5A
Xiaomi Redmi Note 5A Prime
Xiaomi Redmi Y1
Xiaomi Mi 5C
Xiaomi Mi Note 3
Xiaomi Redmi 3x
Xiaomi Redmi 4
Xiaomi Redmi 4 Prime
Xiaomi Redmi 4A
Xiaomi Redmi 4x
Xiaomi Mi 5x
Xiaomi Mi 6
Xiaomi Mi Max 2
Xiaomi Mi A1
Xiaomi Redmi 5
 
5.0
6.0
6.0.1
7.0
7.1
7.1.1
7.1.2
 
Settings > More > Mobile Networks > Access Point Names

 

For Oppo:

Phone Make & Model Android Version Steps
Oppo R17
Oppo R17 Pro
8.1 Settings > SIM Card & Cellular > Select SIM 1 or SIM 2 > Access Point Name
Oppo A33
Oppo A37
Oppo A53
Oppo A59
Oppo F1
Oppo F1s
Oppo Mirror 5s
Oppo Neo 7s
Oppo R7 Lite
Oppo R7 Plus
Oppo R7s
Oppo R9
Oppo R9 plus
Oppo R9s
5.1
5.1.1
5.1 ColorOS
6 ColorOS
Settings > Dual SIM and Mobile Network > Select SIM > Access Point Names (APN)
Oppo A31
Oppo Joy 3
Oppo Joy Plus
Oppo Mirror 3
Oppo Neo 5
Oppo Neo 5s
Oppo R5s
Oppo R7
Oppo U3
4.3
4.4
4.4.2
4.4.4
Settings > Mobile Network Settings > Access Point Names
Oppo A57
Oppo A77
Oppo F3
Oppo F3 plus
Oppo A39
Oppo R11 plus
Oppo A71
Oppo A83
Oppo F5 Youth
Oppo Neo 5
Oppo R9s Plus
Oppo F5
Oppo R11
Oppo R11s
Oppo R11s Plus
4.4.2
6.0
6.0.1
6.1
7.0
7.1
7.1.1
Settings > More/ Mobile Network > Access Point Names
Oppo F1 Plus 5.1 Settings > More > Cellular network settings > Access Point Names

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