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Working together for the benefit of all. In using our services, our customers participate and assist others in the TPG Community.

TPG Community

Working together for the benefit of all. In using our services, our customers participate and assist others in the TPG Community.

TPG Community

How to Pick-Up and Activate Your TPG SIM

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How to Pick-Up and Activate Your TPG SIM

It’s easy to pick up and activate your TPG SIM by following the easy steps below.

 

1. Sign up online for TPG Mobile at https://www.tpgmobile.sg.

We'll send you a confirmation email after you have signed up. This email has a barcode that we will use to identify your application. Please bring this email with you when you pick up your SIM (printed or on your mobile device). Your registration is valid for Fourteen(14) days.

 

2. Check our SIM Pick-Up And Activation forum here to find a SIM pick-up location, date and time

 

3. When you pick-up your SIM from one of our locations, you will need to present:

  • The original ID document you supplied at signup. The following ID documents are accepted:             

           ValidIDs.png

  • A copy of your current billing address which matches the address you provided at signup.
  • The following documents are accepted: Utility bills in your name (e.g. home broadband, electricity, mobile phone) and Title Deed or Tenancy Agreement

 

4.  We will then activate your SIM card and hand it to you on the spot. SIM Activation is now complete!

 

How many SIM Cards can you register for under one identification number?

You can register up to two SIM Cards under the same identification number.

Do you need someone to pick up the SIM Card on your behalf?

Yes, you can authorize a proxy to pick up your SIM card on your behalf. Please complete and sign this authorisation form. Your proxy must bring this form together with their original NRIC and your original NRIC when picking up the SIM card.

 

What to do next?

Enjoy your TPG service!

Soon we'll be launching our Mobile Coverage forum, so you can let us know your feedback about the service via TPG Community at https://www.tpgmobile.sg.

 

 

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