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50GB Prepaid Plan

50GB PREPAID PLAN

$
10
 

For 30 days

 

50GB DATA
+1GB Roaming Data
to selected countries
300 Minutes
Outgoing Local Call
 
30 Outgoing Local SMS
 

IMPORTANT THINGS TO KNOW

50GB Prepaid Plan

Usage Types Rate
 
Local Data  50GB per 30 days at 4G speed.
Calls to Local Numbers Free 300 Minutes
SMS to Local Numbers  Free 30 SMS
International Roaming Data  Free 1GB of high-speed roaming data in India, Indonesia, Japan, Malaysia, Philippines, Thailand and Taiwan (new!)
 
  • Includes Free Caller ID and all Incoming Voice Calls and SMS. 
  • Outgoing International Calls and SMS are not supported. 
  • You may renew your 50GB Prepaid Plan upon full usage of 50GB data or expiry of your plan after 30 days. 
     

Important Things You Need To Know


Eligibility

  • In order to purchase and activate TPG 50GB Prepaid Plan, you need to be 16 years old and above before you register the Prepaid SIM Card.
  • Each ID document is allowed to register up to 3 Prepaid SIM Cards across all service providers as mandated by the authorities.
  • The following documents for identification are necessary for registration:

 

Type ID Type Validity
SG Citizen / PR NRIC N/A
11B N/A
Singapore Passport N/A
   
Foreign Workers Work Permit (issued from 3 May 1999) Not less than six months
Employment Pass Not less than six months
Personalised Employment Pass Not less than six months
S Pass Not less than six months
Foreign Passport Not less than six months
   
Foreign Visitors Long Term Visit Pass Not less than six months
Dependent Pass Not less than six months
Foreign Passport Not less than six months
Foreign Students Student Pass Not less than six months
Foreign Passport Not less than six months



Minimum Term

  • TPG 50GB Prepaid Plan is valid for 30 days. Customers are permitted to terminate the Service at any time.
  • All payments made are non-refundable.
  • You can renew the plan if you have exhausted 50GB of included data or after 30 days.



Excluded Usage

  • You can only use the service for usage types that are included as part of the plan.
  • Any other usage types such as Calls & SMS to International Numbers and MMS are not supported.
  • If you exceed your plan’s inclusion for a specific usage type, that usage type will be barred for the remainder of the billing period.



Mandatory Goods

  • It is not a requirement of TPG Mobile Services that customers acquire handsets or other equipment from TPG.
  • However, you must have a compatible mobile handset to be able to use this service.



Fair Use Policy

All TPG mobile plans are for personal use only and may not be used for commercial purposes or in a manner that may adversely affect the mobile network.

  • In particular, the services may not be used for wholesaling, reselling, SIM boxing or any other commercial purposes.
  • If TPG reasonably believes that you are using the service for commercial purposes in breach of this clause, or in a manner that may adversely affect the mobile network, TPG may immediately suspend the mobile service and may provide 24 hours’ notice of termination of the mobile service.



Coverage

  • Customers can enjoy full unthrottled 4G speeds when they use a 4G-ready smartphone/device supporting LTE Band 40 - 2300MHz and/or Band 8 - 900MHz. TPG supports Carrier Aggregation which will result in improved network speeds.
  • When customers are not within a TPG coverage area or their handset or device is not 4G-ready (with LTE 2300MHz/900MHz support), the TPG mobile service cannot be used.
  • When inside the coverage areas, actual speeds vary due to factors such as location, distance from the base station, local terrain, user numbers, hardware & software configuration and download source/ upload destination.
  • Currently, TPG has limited coverage in tunnels but improvements are ongoing. For the latest coverage updates, click here.



Voice and Public Emergency Calling

Making and receiving mobile voice calls require a VoLTE supported device.

Please note that:

  • The TPG network supports specific VoLTE devices for mobile voice calling. An updated list can be found at tpgmobile.sg/devices.
  • For other 4G smartphones, you can download and use the TPG 4G Voice app for voice calls otherwise you will not be able to make and receive calls including calls to emergency services.


     

Frequently Asked Questions

 

1. What is TPG 50GB Prepaid Plan?

Our TPG 50GB Prepaid Plan is a 30-day prepaid 4G mobile service, which allows you to use your existing mobile phone on our mobile network. The plan is priced at $10 per 30 days. Activation is free. The plan comes with 50GB of data at 4G speeds. The plan also comes with 300 Local Call Minutes, 30 Local SMS, free Incoming Calls and Caller ID, as well as free 1GB of high-speed data roaming in the following countries: India, Indonesia, Japan, Malaysia, Philippines, Taiwan and Thailand. For more details on roaming services, click here.

To get started, simply head down to our selected TPG outlets to purchase our TPG 50GB Prepaid SIM Card.

 

2.What are the eligibility requirements for the Plan?

In order to purchase and activate TPG 50GB Prepaid Plan, you need to be 16 years old and above before you register the Prepaid SIM Card.

Each ID document is allowed to register up to 3 Prepaid SIM cards across all service providers as mandated by the authorities.

The following identification are necessary for registration:

  • Singaporeans: Pink NRIC identity cards or Singapore Passports
  • Singapore Permanent Residents: Blue identity cards or Passports
  • National Servicemen: SAF11B, SPF11B and SCDF11B
  • Foreign Workers/Expatriates: Passports, Work Permit Identification Cards (issued from 3 May 1999), S Pass, Employment Pass and Personalized Employment Pass
  • Foreign Visitors: Passports, Dependant’s Pass, Long Term Pass or Student’s Pass
  • Any other documentation as may be required by TPG

     

3. Can someone else pick up the SIM card on my behalf?

No, you have to purchase personally from our selected TPG outlets with your personal ID document.
 

4. How do I activate my SIM Card?

Your TPG SIM Card will be activated automatically when you purchase the SIM Card.



5. Does TPG allow rollover data, calls and SMS?

No, there is no rollover data, calls and SMS to the following month.

 

6. Are international calls and SMS supported for the TPG 50GB SIM Prepaid Plan?

Outgoing international calls and SMS are currently not supported for TPG 50GB Prepaid Plan. Incoming international calls and SMS are free.

 

7.How do I monitor my TPG 50GB Prepaid Plan usage?

You may monitor your usage and renew your plan through https://www.tpgmobile/preaccount. Please access the link through your smartphone with your TPG prepaid SIM card slotted inAn SMS notification will be sent to you 3 days before expiry date or when your data usage is fully utilised.

 

8. Can I top up my TPG 50GB Prepaid Plan for additional call minutes or SMS before 30 days expiry?

You can renew your 50GB Prepaid Plan for another 30 days at just $10 at Day 30 or when you have fully utilised your 50GB data.

 

9. What are the modes of payment?

To activate a new TPG Prepaid SIM card, you can pay by cash or NETS QR. For subsequent payments of your Prepaid SIM Plan, you can repurchase the TPG plan with VISA and Mastercard payment through https://www.tpgmobile/preaccount. 

 

10. What happens if I did not renew my Prepaid Plan upon expiry?

You have 30 days grace period to renew your Prepaid plan before we terminate the expired plan. During this grace period, you will continue to receive incoming calls and SMS. All data usage, outgoing calls and SMS will be blocked.

 

11.Can I port-in my existing Prepaid Mobile number to TPG?

Yes! You can sign up for TPG 50GB Prepaid plan and port-in your existing Prepaid mobile number to TPG, as long as the total number of Prepaid SIM Cards registered with your ID document is within the limit mandated by the authorities. Please ensure that your personal details which you register with TPG match those of your previous provider in order to port-in successfully. To do a port-in, bring along the following supporting documents with you when you head down to TPG outlet at Orchard Central to purchase your Prepaid SIM:

  • Your current existing Prepaid Mobile Number from another telco service provider
  • Your original ID document

 

12. I lost my phone and/or my SIM card

If you lose your phone or your SIM card, you can pick up your replacement SIM card with your original ID from our selected TPG outlets. A $5 SIM replacement fee will be charged.

 

Where to Sign Up?

Visit TPG at the designated distribution locationa with your Original ID document to sign up for 50GB Prepaid Plan. 

 

1. Distribution Locations 


CENTRAL


EAST

 

2. Original ID Document

The ID document you intend to provide must be the same as what you supplied at the time of your registration. TPG cannot accept ID documents in photocopy and digital formats. The following original ID documents are accepted:
 

Type ID Type Validity
SG Citizen / PR NRIC N/A
11B N/A
NRIC Replacement Slip + a Photo ID N/A
Singapore Passport N/A
New SG Citizen / PR NRIC Collection Slip + a Photo ID N/A
Foreign Workers Work Permit Not less than six months
Employment Pass Not less than six months
Personalised Employment Pass Not less than six months
Diplomatic Pass Not less than six months
S Pass Not less than six months
Foreign Passport Not less than six months
Foreign Visitors Long Term Visit Pass Not less than six months
Dependent Pass Not less than six months
Foreign Passport Not less than six months
Foreign Students Student Pass Not less than six months
Foreign Passport Not less than six months


ID documents and Permanent Passes must have a minimum validity period of six (6) months on the date of SIM card collection.