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Working together for the benefit of all. In using our services, our customers participate and assist others in the TPG Community.

TPG Community

Working together for the benefit of all. In using our services, our customers participate and assist others in the TPG Community.

TPG Admin

SIM Card Pick Up Locations

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SIM Card Pick-Up Procedures: 

  • Customers who have successfully completed the registration and received an Order Confirmation email from TPG (which includes an order number and barcode) may proceed to the SIM Card collection location within 30 days from the date of registration.
     
  • Please bring along the original ID documents (e.g. NRIC, 11B, Work Permits, Singapore Passport) and a copy of your proof of billing address (e.g. Utility bills, Title Deed or Tenancy Agreement). 
     
  • For more information on identification and authorised representative requirements please check out our post here  


We welcome registered users (or authorised representatives) to our SIM Card Pick-Up collection locations, from Monday - Sunday. 


SIM Card Pick-Up Details:     

ANNOUNCEMENT: 

Dear TPG customers, we wish to inform you that our distribution points at Best Denki and Challenger will be temporarily closed from 7 April 2020, following their decisions to shut their outlets to align with the government’s new circuit-breaker measures. We apologise for any inconvenience caused and seek your understanding on this. Meanwhile, s
tay safe and thank you for your encouragement and support!
 

Area Address Daily Operating Hours
(Queues may cut-off 30 mins before closing)
Central
TPG
181 Orchard Road, 
#04-28 Orchard Central
Singapore 238896
 


11.00 am to 9.00 pm
(Including Public Holidays)

 

Best Denki
391 Orchard Rd,
#05-01/04, Ngee Ann City
Singapore 238873


11.00am to 8.00pm 

Temporarily closed until further notice.

 

Best Denki
(IT section)

9 Bishan Place
#03-02 Junction 8
Singapore 579837

11.00am to 8.00pm

Temporarily closed until further notice.

West
 

Challenger
(Customer Service Counter)

Jurong West Central 3,
#B1-94/95/96 Jurong Point Shopping,
Singapore 648886

11.00am to 8.00pm

Temporarily closed until further notice.

East
Challenger
(Customer Service Counter)

5 Changi Business Park Centre 1,
#01-56/57 Changi City Point,
Singapore 486038 
 

11.00am to 8.00pm

Temporarily closed until further notice.

North
Best Denki
83 Punggol Central,
#B1-24 (East Wing) Waterway Point,
Singapore 828761

 

11.00am to 8.00pm

Temporarily closed until further notice.

South

Best Denki
1 Harbourfront Walk,
#02-07, Vivocity
Singapore 098585

11.00am to 8.00pm

Temporarily closed until further notice.

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