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TPG Community

Working together for the benefit of all. In using our services, our customers participate and assist others in the TPG Community.

TPG Community

Working together for the benefit of all. In using our services, our customers participate and assist others in the TPG Community.

TPG Community

Forgot Your Account Password?

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Forgot Your Account Password?

 

1.       Visit TPG My Account. On the login page, click on the Forgot Password” link and then enter your username or mobile number.

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Forgot both your username and mobile number? Contact our team at support@tpgmobile.sg from your registered email address. 

 

2.       We'll send a password reset link to the nominated email address on your account. Click the link in this email to be routed to the password reset screen.

·         Reset link expires after 12 hours.

·         Please be reminded that username & password are both case sensitive.

·         The password reset link will also be sent to the TPG Mobile Number you have entered as username.

 

3.       Enter your details in all fields (Username, New Password and Confirm New Password) and then click Login.

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  4. You're all done! Once your new password is created, you can use it to log in to TPG My Account.

   

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